But the Consumer Rights Act 2015 still offers you some protections. If a fault arises when you have passed the 30 day period, then a refund will be a lot less likely. And if you used your old car as part-exchange to get into the new one, then you are entitled to ask for it back as part of the refund.
#Bought a car and need to exchange it full
If you take the car back to a dealer within 30 days with a complaint that fits one of these three categories, then you are entitled to a full refund. However, there are strict legal definitions when it comes to describing a car with a fault, so you need to tread carefully if you are thinking of handing a car back. This means that you are entitled to a full refund if you take the car back to the dealer within 30 days of purchase if you can prove that the fault was already there when you purchased the car. If you've bought a used car that turns out to be faulty, then you are covered by the Consumer Rights Act 2015. It's worth checking the manufacturer's returns policy to see what they offer. However, this might just mean you can hand it back in exchange for a different car, and may not necessarily get you a refund. If you're buying as part of an approved used scheme, then you might be able to take advantage of a 30-day no-quibble return guarantee if you feel that the car you've bought isn't right for your needs. The safest way of buying a used car is from a dealer, but the recourse that you have will vary between manufacturers.
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